France in Focus

Yesterday I tried to order from Amazon France my usual HP printer ink. After placing the order I immediately received an email stating my order was annulee. Thinking I'd pressed the wrong button I tried again but got the same response. I then did a 'chat' with Amazon who said 'il s'agit d'un article contient un ASIN Global Store, qui est vendu par Amazon depuis l'extérieur de l'UE et qui est géré par des politiques différentes. Je vous propose de demander d'être rappelé sur notre site et vous aurez un de mes collègues du service client qui pourra vous mettre en relation avec le service global store' to which I replied no I'd try another route. Wondering if for some reason my CA Britline debit card had a stop on it I tried my CA local branch card. At the point of putting theis card's details on Amazon I noticed that the screen stated something along the lines of euro card and I knew it was different to what I saw using the Britline card. So I get out my BL card and for the first time I notice it's a Visa debit card whereas my local branch card is a Mastercard. Anyhow I continue with the purchase and voila payment was accepted. After a little head scratching I then remember reading a post here about Barclaycard/Visa no longer being accepted by Amazon so there we have it - it's taken me how long to notice that I have a CA Visa debit card and a CA Mastercard debit card - mind you that could be pretty useful for the future.

It is a UK issue - Amazon UK are refusing to take Visa UK Credit cards from January 19th - but Visa debit is still OK, and possibly also non-Visa UK credit cards - as well as AmEx, Mastercard etc. So maybe not your issue.

I had an order issue with my Credit Mutuel Mastercard - I ordered something with a French provider and saved the card details - only for the order to be rejected by the bank. I contacted the bank who said it was my fault and I must have made a typo. Having saved the card details I was able to resubmit the order with exactly the same details and it worked. Banks tell lies also.

For a long time if I order online "Amazon etc" I use a virtual card with just the correct amount of credit on it and a one month expiry date, bit of a pain if placing orders each month or so but a lot safer than using the same card, just an idea.

Spectrum wrote: ↑Fri Jan 07, 2022 9:02 am For a long time if I order online "Amazon etc" I use a virtual card with just the correct amount of credit on it and a one month expiry date, bit of a pain if placing orders each month or so but a lot safer than using the same card, just an idea.

And a good one, Spectrum. OH does the same thing with a Paypal account : just enough money in it to pay for the order. It's a bit of a fiddle, but worth it from a security point of view.

I had trouble ordering a single Epson black ink cartridge on Amazon.fr for a totally different reason : they wanted a minimum order of four.
Hmm. It's a cheapo printer, and day by day I print less due to online & changing circumstances for both car club & business so 4 cartridges might outlive the life of the printer.
I could order a mixed pack of colour & black but I currently only need black, and not urgently.
Amazon you lost out to Leclerc this time!

@Spectrum @Blaze Thanks for the info re virtual card I shall look into that not that I keep much money in my CA accounts just enough in one for 'shopping' and the other to cover all the h/hold bills.