Changing Mutuelle
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BishyB
- Posts: 66
- Joined: Fri Oct 22, 2021 11:36 am
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Headers
- Posts: 711
- Joined: Sun Jul 18, 2021 8:43 pm
- Location: 47
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BishyB
- Posts: 66
- Joined: Fri Oct 22, 2021 11:36 am
-
Headers
- Posts: 711
- Joined: Sun Jul 18, 2021 8:43 pm
- Location: 47
Changing Mutuelle
At last after a long think over the weekend, I have made the decision to change our complémentaire provider. All done by email, phone calls and electronic signature. Fingers crossed for an easy transition from my current provider!
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Headers
- Posts: 711
- Joined: Sun Jul 18, 2021 8:43 pm
- Location: 47
Changing Mutuelle
Update on the changeover.
The CPAM update took 7 days. So much for seamless!
The new contract is working OK.
BUT
The new company double charged the direct debit and the old company still charged us as well so I am 500 euros down. The good news is I contacted the English speaking broker and they went straight into action and sorted it all. I am capable of doing things in French but when it’s something stressful like this for me it is so much easier in English and they know which buttons to press for a speedy resolution.
If OH ever has to deal with something it will be a boon.
The CPAM update took 7 days. So much for seamless!
The new contract is working OK.
BUT
The new company double charged the direct debit and the old company still charged us as well so I am 500 euros down. The good news is I contacted the English speaking broker and they went straight into action and sorted it all. I am capable of doing things in French but when it’s something stressful like this for me it is so much easier in English and they know which buttons to press for a speedy resolution.
If OH ever has to deal with something it will be a boon.
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Hotrodder
- Posts: 3092
- Joined: Mon Jul 12, 2021 8:31 pm
- Location: Brittany 22
Changing Mutuelle
Very pleased to hear you have got a good result. Clearly a stressfull process.
On my headstone it will say: Please switch off mobile phones. I'm trying to get some sleep.