I don't suppose CA is any worse than other organisations who continually change their websites "to enhance and improve our experience", but I must say that today I got very annoyed, when I went on line today to check our monthly statements.
The layout is now so different that I thought I was in the wrong section, so wasted quite some time trying to verify I was navigating correctly.
After I realised I was in the right place I found the statements I wanted, but I cannot possibly say that my experience was either enhanced nor improved.
A rare event - (a little) praise for Credit Agricole
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Nomoss
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Hotrodder
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A rare event - (a little) praise for Credit Agricole
In corporate website design today it is often Change for the sake of Change.
On my headstone it will say: Please switch off mobile phones. I'm trying to get some sleep.