Help with Fedex delivery message

Message

Spardo · #1 Post by **Spardo** » Mon Nov 22, 2021 5:51 pm

I am looking for anyone with experience of Fedex deliveries who doesn’t have a smartphone. Or even someone who does who knows how to contact them otherwise.

I am expecting a delivery from Amazon France and have just received a text to say it will be delivered on the 25th of November. Very good, but then there is a long link to click on which of course I can’t.

So I painstakingly copied it out then input it to the computer only to find the Fedex page obscured by a panel which quotes a unique code and demands my mobile number. This I have given but it will not accept it, just keeps saying fill in the details and then resend.

So if I do nothing will the delivery go ahead, or will I wait in all day for nothing? Only hope they give the driver the number they obviously already have for me.

MAD87 · #2 Post by **MAD87** » Mon Nov 22, 2021 6:15 pm

I don't know anything about Fedex deliveries, but I'd be inclined to go to your amazon "commandes" and see if you can do it that way.

Spardo · #3 Post by **Spardo** » Mon Nov 22, 2021 6:42 pm

MAD87 wrote: ↑Mon Nov 22, 2021 6:15 pm I don't know anything about Fedex deliveries, but I'd be inclined to go to your amazon "commandes" and see if you can do it that way.

Yes, I'll try that, but without much hope. But if Fedex is anything like DHL it could be days before it reaches us. The seem unable to employ white van men with enough nouse to get out of the cab and ask in villages, or use the phone number they've been given.

Doug · #4 Post by **Doug** » Mon Nov 22, 2021 8:48 pm

Spardo wrote: ↑Mon Nov 22, 2021 6:42 pm
MAD87 wrote: ↑Mon Nov 22, 2021 6:15 pm I don't know anything about Fedex deliveries, but I'd be inclined to go to your amazon "commandes" and see if you can do it that way.
Yes, I'll try that, but without much hope. But if Fedex is anything like DHL it could be days before it reaches us. The seem unable to employ white van men with enough nouse to get out of the cab and ask in villages, or use the phone number they've been given.

Put it all down to sat nav. Since it started they've lost their brains.

Spardo · #5 Post by **Spardo** » Mon Nov 22, 2021 10:23 pm

@MAD87

Put it all down to sat nav. Since it started they've lost their brains.

True, but surprise surprise, the seller, in Spain, replied to my question to Amazon and sent me confirmation of delivery Thursday and also a direct link to Fedex to track it.

It is a recon computer and. to think that I held off buying it because I didn't know the seller, who was also the expediter, it is really good to get such a rapid response.

Fingers crossed now that the driver is as efficient.

Sparkle · #6 Post by **Sparkle** » Tue Nov 23, 2021 9:57 am

Massive problem with Fedex last year this is dated Oct 2020 - hope it's of help.

https://www.fedex.com/fedextrack/ and entering the tracking number above into the Tracking box, and press track. You can also call FEDEX on +44 (0)2476 706 660 to track your delivery

Spardo · #7 Post by **Spardo** » Tue Nov 23, 2021 11:41 am

Sparkle wrote: ↑Tue Nov 23, 2021 9:57 am Massive problem with Fedex last year this is dated Oct 2020 - hope it's of help.

https://www.fedex.com/fedextrack/ and entering the tracking number above into the Tracking box, and press track. You can also call FEDEX on +44 (0)2476 706 660 to track your delivery

Yes, I will start tracking it on Thursday morning, what would be better though would be a phone number for the driver.

Sparkle · #8 Post by **Sparkle** » Tue Nov 23, 2021 12:26 pm

@Spardo I couldn't get a number for the driver. Hopefully you will have more luck. In the end Fedex said my parcel was lost. I passed on the message and I was sent a replacement by the company I'd ordered from who'd had so much bother on my behalf that they sent the replacement by UPS. Three months later the Fedex parcel arrived! I contacted the company I'd ordered from to let them know and they said I could keep both as they'd already claimed on Fedex's insurance - lucky me but I certainly did not need the stress.

Spardo · #9 Post by **Spardo** » Tue Nov 23, 2021 1:09 pm

Sparkle wrote: ↑Tue Nov 23, 2021 12:26 pm @Spardo I couldn't get a number for the driver. Hopefully you will have more luck. In the end Fedex said my parcel was lost. I passed on the message and I was sent a replacement by the company I'd ordered from who'd had so much bother on my behalf that they sent the replacement by UPS. Three months later the Fedex parcel arrived! I contacted the company I'd ordered from to let them know and they said I could keep both as they'd already claimed on Fedex's insurance - lucky me but I certainly did not need the stress.

Bit like me in a way then, my first trail camera didn't work so I was sent a new one by Amazon and sent the first one back. Then there was a problem with the 2nd but I later discovered that I had the wrong batteries. By that time the seller was so worried by my 2 star evaluation that they sent me yet another and also (because I had complained about the misleading description re the batteries) a solar charger/power pack. No need for either because I had by then bought the correct batteries for the original replacement. So I now have 2 cameras and a solar charger. I gave them 5 stars for all the effort in return for them to agree to amend the description.

Char · #10 Post by **Char** » Thu Nov 25, 2021 9:34 pm

Did your parcel arrive OK David?

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