Tips and information about French shops, online buying, bargains, product reviews, price comparisonsOn 17th we ordered a ceiling fan, with the offer of free delivery. Delivery was supposed to be either Wednesday or Thursday this week, according to the order note emailed.
Well it didn't arrive, on suivi ma commande it just shows delivery for the same dates and no further information.
My Internet has been down for 24 hours and trying to phone them with a signal on a mobile that is rubbish, didn't work.
Any suggestions or tips for naming & shaming?
Leroy Merlin
-
manonthemoon2
- Posts: 739
- Joined: Fri Oct 22, 2021 4:14 pm
- Location: Border of 24/46 but closer to 46
-
tagh
- Posts: 657
- Joined: Sun Jul 25, 2021 1:21 pm
- Location: Pas de Calais.
-
niemeyjt
- Posts: 4920
- Joined: Mon Jul 12, 2021 6:34 pm
-
Hotrodder
- Posts: 3366
- Joined: Mon Jul 12, 2021 8:31 pm
- Location: Brittany 22
Leroy Merlin
Try phoning from a landline. 
On my headstone it will say: Please switch off mobile phones. I'm trying to get some sleep.
-
manonthemoon2
- Posts: 739
- Joined: Fri Oct 22, 2021 4:14 pm
- Location: Border of 24/46 but closer to 46
-
manonthemoon2
- Posts: 739
- Joined: Fri Oct 22, 2021 4:14 pm
- Location: Border of 24/46 but closer to 46
Leroy Merlin
I did report them on trustpilotniemeyjt wrote: ↑Fri Jun 24, 2022 7:00 pm https://fr.trustpilot.com/review/www.leroymerlin.fr
Join the 84%
-
Wilbro
- Posts: 944
- Joined: Mon Jul 12, 2021 7:22 pm
- Location: Correze
Leroy Merlin
@niemeyjt
I'm rather surprised at the opinions in your link. We have used LM extensively since moving here permanently 12 years ago. Good service in store and good delivery service when we have used it. Malemort store.
My only beef with them now is their continuing to operate in Russia.
I'm rather surprised at the opinions in your link. We have used LM extensively since moving here permanently 12 years ago. Good service in store and good delivery service when we have used it. Malemort store.
My only beef with them now is their continuing to operate in Russia.
-
niemeyjt
- Posts: 4920
- Joined: Mon Jul 12, 2021 6:34 pm
Leroy Merlin
Maybe people are happier to complain than to compliment?
Darty have a similar comment profile - and I have never had an issue with them (and have never left reviews on either).
-
Nomoss
- Posts: 652
- Joined: Tue Oct 26, 2021 11:35 am
- Location: le Minervois
Leroy Merlin
I have stopped completing surveys since I began being asked to do so for the most trivial purchases, such as a €1.20 lamp bulb from Norauto.
I'm expecting soon to be asked to complete a survey every time I leave a supermarket - our Carrefour already has a device with a choice of a smiley or a saddy(?) button to press on leaving.
I expect it will stop working soon tho', like most of the electronic gismos around here.
I'm expecting soon to be asked to complete a survey every time I leave a supermarket - our Carrefour already has a device with a choice of a smiley or a saddy(?) button to press on leaving.
I expect it will stop working soon tho', like most of the electronic gismos around here.
-
Hotrodder
- Posts: 3366
- Joined: Mon Jul 12, 2021 8:31 pm
- Location: Brittany 22
Leroy Merlin
Take a felt tip marker next time you visit, and paint a mask on the smiley. 
On my headstone it will say: Please switch off mobile phones. I'm trying to get some sleep.