Chronopost deliveries

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L Austin France
Posts: 2115
Joined: Sat Sep 04, 2021 1:47 pm
Location: sw 29

Chronopost deliveries

#1 Post by L Austin France »

What a shower.
Mme was waiting delivery of a new tablet & was advised by Chronopost that it would be here between 1130 & 1230 hrs today.
Neither of us was less than 10m from the front door at this time & even if we were the two door bells are loud enough to raise the dead.
She has received an sms stating the parcel was not delivered because no code was available which was true as driver was obviously on his lunch or something & couldn't be arsed to find our house, which not exactly difficult, to receive the code.
Another sms followed stating it was left in a point de relais box at a local(ish) supermarket & the two required codes given.
Mme has just messaged me to say she now has the parcel but what a p. p.performance from a crap company.

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Chappers51
Posts: 366
Joined: Tue Jul 13, 2021 6:34 am
Location: Le Pizou

Chronopost deliveries

#2 Post by Chappers51 »

I must admit that Chronopost is always my preferred choice for delivery. However, it helps that I live in the centre of the village and always sit where I can see their van arrive at the front gate.

exile
Posts: 2662
Joined: Mon Jul 12, 2021 9:57 pm
Location: Auvergne Rhone Alpes

Chronopost deliveries

#3 Post by exile »

No problems with Chronopost but they always hand over deliveries to La Poste - even 29kg boxes of cat food!

GLS used to be dreadful here and always left parcels at the point relais but since a driver change, the service is second to none.

DHL have a 100% delivery performance but that is about 1 delivery per year.

I would not pay DPD in washers. Thankfully we have few deliveries placed in their incompetent hands.

What this all comes down to is in that the countryside that delivery performance from these companies is very often down to the often subcontracted driver. That is not to say that the company is beyond blame. They employ these subbies and set the conditions where it is often more profitable for the driver to drop off than deliver.

widge
Posts: 220
Joined: Sat Feb 08, 2025 8:52 am

Chronopost deliveries

#4 Post by widge »

We live off the main road, in one of two hamlets on a dead end road, which is probably 15-20 minutes detour, this is a lot of time if you only have 1 package, and the drivers are usualy pushed for time, I was chatting to the Colis Privé guy becouse we kept on getting parcel couldn't be delivered, more address details required messages, although the parcel usually arrived the next day anyway, without doing anything. His answer was, often it is imposible to get to everybody, especially with holiday traffic on the road, so they have to choose who to miss that day, but they have to pick an option of why they couldn't deliver, and not having enough time was not an option, so the just pick one of the other options.

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