Closing a bank account???

[Polly]

Polar Engineer said, “ Subsequently I have pre-warned them of any large transactions about to land in our account.”

We also have done that and it was mentioned by a member of staff the next time I went in, so the proceeds from the sale of our apartment were expected whether or not our notaire was quick off the mark with the transfer.

[RobertArthur]

Without prewarning a transfer from Monsieur le Notaire landed in our CA account. No problems, no questions asked. Transferring from our account to an account outside France but within the EU - SEPA area - took almost six weeks, around August last year. Only relatively small transfers allowed, each taking several days of CA approval procedures....step-by-step. Things are getting better now, finally they have to conform to EU regs.

[MAD87]

We had fun and games with CA trying to transfer business and private accounts from our previous branch when we moved to Oradour, then trying to cancel business virements when we retired and closed thee business. The then manager next door assured us he'd do his best, but it was difficile. Why? Dog knows! I eventually offered to write to the big boss of CA, which seemed to resut in all employees buzzing around like blue-arsed flies . I've since opened a personnal account with Caisse d'épargne and left the joys of CA to OH.

[Polarengineer]

Polar Engineer said, “ Subsequently I have pre-warned them of any large transactions about to land in our account.”

We also have done that and it was mentioned by a member of staff the next time I went in, so the proceeds from the sale of our apartment were expected whether or not our notaire was quick off the mark with the transfer.

Not me Guv.

[exile]

'Twas I

[Polly]

Oops! sorry to both of you.

[hughnique]

And still it drags on no movement after a week of "ready to go", no reply from the English speaking line who are supposed to be assisting me, bet it would be a different matter if I was opening a bank account. Typical French way of customer service, something I do not miss.

[hughnique]

Hooray, finally got the bulk of my account transferred over after filling in the same forms and giving the same info time after time. One girl at the Britline was helpful but generally that service has gone well downhill in the past 15 years, unless of course you need some insurance then they will move heaven and earth, now they can stick it where the sun doesn't shine.

[demi]

In contrast I have had nothing but amazing help from Credit Agricole Britline since I opened an account with them five years ago.

So much so that I'm posting this to stick up for them!

[hughnique]

I can concur with that, it seems to go downhill once you want to close it down, I now find that 90€ has been left in the account don't know if that small amount can follow the rest which came back yesterday, but again fancy not transferring the lot when that is what was requested.